CruiseBookingRewards.com is a cruise rewards platform helping members earn onboard credit through eligible cruise bookings. As Product Manager, I worked on:
- Defined product requirements and user journeys for the rewards program
- Structured membership, cruise booking, reward claims, and approval workflows
- Designed the end-to-end reward journey from registration to reward application
- Translated business requirements into actionable tasks for design and development teams
- Coordinated cross-functional teams to execute product features and improve user experience
- Worked on FAQs, benefits, eligibility, claim processes, and member-facing product communication